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March 2020

Dear Sir or Madam,

At Spyrou Skopelos Experience, we focus entirely on our guests’ experience and our priority is always your health and safety. Now, more than ever, in the light of the ongoing crisis of COVID-19, we focus on the health and safety of all our guests, employees and residents, without overlooking the quality of your contentment while staying with us.

Fortunately, thus far, no Coronavirus case has been reported on Skopelos Island.

At Spyrou Skopelos Experience we are following closely the guidelines of Coronavirus Greece top health experts, the World Health Organization and the Greek government. Therefore, we have taken precautionary measures, reinforcing our already stringent practices in food management, disinfection, and cleaning.

In addition to all the measures we are willing to take for your health and safety, it is important that you understand and comply with the basic personal hygiene rules.

 

Cancellation policy for upcoming arrivals or future reservations

During these challenging times, we want to reassure you that we are by your side. For this reason, we provide flexibility in your travel plans for all Spyrou Skopelos Experience hotels. In response to changing market conditions, we apply the following cancelation policies:

  • For guests with existing bookings for any future arrival date after 25th May 2020 (including reservations with a deposit and/or fully prepaid reservations and/or Non-Refundable reservations), we will allow a full change or cancellation free of charge up to 21 days prior to arrival. Please note that changes to existing bookings will be subject to availability and/or any price differences.
  • New bookings for any future arrival date after 25th May 2020 (including reservations with a deposit and/or fully prepaid reservations and/or Non-Refundable reservations), we will allow a full change or cancellation free of charge up to 21 days prior to arrival. Please note that changes to existing bookings will be subject to availability and/or any price differences.
  • Guests who have made reservations through Travel Agencies or Tour Operators are advised to directly contact the booking provider for information on their policies.

Greece was one of the first countries to have taken strict precautionary measures. Thus, it has the fewest cases of the COVID-19 outbreak. As Greece continues to treat the situation very seriously, it is expected that once the crisis is over, there will be a sharp increase in demand. Take advantage of our Book Now & Cancel Later policy so you can be among those who will secure their summer holidays with discounted rates when the crisis is over.

We do everything we can to provide a safe, seamless and enjoyable holiday experience. Thank you for your understanding and we look forward to welcoming you to Skopelos soon.

Let’s all stay safe.

George Michalis

General Director of Spyrou Skopelos Experience